Support

Need help with Eldric?

If you have a question about editing, photo access, saving images, or diamond purchases, you can contact the Eldric support team by email.

support@eldric.com

Common topics

  • Choosing a photo from the Photo Library or taking a new picture
  • Using portrait adjustments, filters, and crop presets
  • Painting mosaic and placing text or logo watermarks
  • Viewing, deleting, or saving a record from history
  • Diamond balance and in-app purchase questions

What to include

  • A short description of the issue
  • Your device model and iOS version
  • The app version you are using
  • Screenshots if they help explain the problem

Purchase questions

In-app purchases in Eldric are processed through Apple. For billing, payment method, or refund questions, Apple may also require you to use the support options linked to your App Store account.

Related pages

For more information about how Eldric handles information or the rules for using the app, please review the Privacy Policy and Terms & Conditions pages.